Privacy Policy

PRIVACY POLICY

Effective Date: June 28, 2026
Last Updated: June 28, 2026

BigHeadJustice is operated by BHJ Media LLC (“BigHeadJustice,” “we,” “us,” or “our”).

This Privacy and Cookie Policy explains how we collect, use, store, disclose, and protect information when you visit BigHeadJustice.com, complete one of our hair quizzes or forms, subscribe to our emails, purchase a product or service, join one of our communities, interact with our content, or otherwise use our services.

By using our website or providing information to us, you acknowledge the practices described in this policy.

1. Contact Information

For privacy questions or requests, contact:

BHJ Media LLC / BigHeadJustice
2807 N Parham Rd STE 320 #5863
Henrico, VA 23294
United States

Email: hello@thecurldiaries.blog
Website: https://BigHeadJustice.com

2. Information We Collect

The information we collect depends on how you interact with us.

Information You Provide Directly

We may collect information such as:

• Your name
• Email address
• Mailing or billing address
• Telephone number, when provided
• Account or community username
• Purchase and transaction information
• Customer-service messages
• Survey, questionnaire, intake-form, and quiz answers
• Reviews, testimonials, comments, and feedback
• Photos, videos, or other content you voluntarily submit
• Hair goals, hair routines, product use, and styling practices
• Hair characteristics such as curl pattern, porosity, density, strand thickness, length, and chemical or heat-treatment history
• Information about concerns involving your hair or scalp
• Any other information you choose to provide

Please do not submit confidential medical records, diagnoses, laboratory results, government identification numbers, financial account passwords, or other highly sensitive information unless we specifically request it through an appropriate and secure process.

Our hair education and trichology-related services are educational and cosmetic in nature. They are not a substitute for diagnosis or treatment by a licensed medical professional.

Purchase and Payment Information

When you purchase a digital product, membership, subscription, consultation, course, or other service, payment information is generally collected and processed by a third-party payment provider.

We may receive transaction details such as:

• Your name
• Email address
• Billing location
• Product purchased
• Payment status
• Subscription status
• Transaction date
• Refund or dispute information
• A limited payment identifier, such as the last four digits of a card

We generally do not receive or store your complete payment-card number.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Approximate location based on your IP address
• Referring website or source
• Pages viewed
• Links and buttons clicked
• Date and time of visits
• Time spent on pages
• Quiz starts and completions
• Purchase and signup activity
• Advertising campaign information
• Cookie identifiers
• Device identifiers
• Website errors and performance information

We may connect this information with other information we hold about you where permitted by law.

Information From Other Sources

We may receive information from third parties, including:

• Email and newsletter platforms
• Quiz and form providers
• Social-media platforms
• Community and membership platforms
• Payment processors
• Analytics providers
• Advertising networks
• Affiliate platforms
• Business partners
• Fraud-prevention and security providers

For example, we may receive information showing that you joined a community, started or canceled a trial, opened an email, clicked a link, completed a quiz, purchased a product, or arrived through an advertisement.

3. How We Use Information

We may use information to:

• Operate and maintain our website
• Deliver quizzes, hair profiles, educational recommendations, routines, and resources
• Provide digital products, memberships, consultations, courses, challenges, or community access
• Process purchases, subscriptions, refunds, and customer-service requests
• Send requested downloads or quiz results
• Create or manage customer and community accounts
• Personalize content, offers, routines, and product recommendations
• Send newsletters, educational emails, promotions, launches, and business updates
• Respond to questions and support requests
• Track which content, quizzes, products, and offers perform well
• Measure website traffic and marketing campaigns
• Improve our products, website, community, and customer experience
• Display and measure advertising
• Create advertising audiences, where permitted
• Prevent fraud, misuse, security problems, and unauthorized access
• Enforce our terms, policies, and agreements
• Keep business, tax, accounting, and transaction records
• Comply with legal obligations
• Protect our rights and the rights of our customers and users

We may use aggregated or de-identified information for research, reporting, educational, analytical, or business purposes. This information is not intended to identify you personally.

4. Email and Marketing Communications

When you subscribe, complete a form or quiz, request a resource, make a purchase, or otherwise agree to receive communications, we may send you:

• Quiz results
• Educational hair-care content
• Newsletters
• Product or community updates
• Promotional offers
• Launch announcements
• Abandoned checkout reminders
• Membership and account communications

You may unsubscribe from promotional emails by clicking the unsubscribe link included in the email.

Even after you unsubscribe from marketing, we may still send transactional or service-related messages, such as receipts, password messages, account notices, purchase updates, and responses to your questions.

Unsubscribing from one email list may not automatically unsubscribe you from a separate service or platform. You may need to update your preferences separately with that provider.

5. Hair Quizzes, Profiles, Forms, and Personalized Recommendations

We may use quiz answers and other information you submit to create educational hair profiles, routine suggestions, product-category recommendations, or customized resources.

These results may be based on factors such as:

• Curl or coil pattern
• Porosity
• Density
• Strand thickness
• Hair length
• Hair goals
• Product use
• Styling practices
• Heat or chemical history
• Reported hair and scalp concerns

Quiz results and product recommendations are educational estimates based on the answers provided. They are not medical diagnoses, guarantees, or promises of a particular result.

We may use quiz activity to:

• Produce your results
• Send requested resources
• Recommend relevant products or services
• Measure quiz performance
• Improve our educational methods
• Customize marketing, where permitted

6. Photos, Testimonials, Reviews, and User Content

When you voluntarily submit photographs, videos, testimonials, reviews, progress updates, or other content, we will use that content for the purpose explained when it is collected.

We will seek appropriate permission before using identifiable client photos or testimonials publicly for marketing, educational, website, email, or social-media purposes.

Submitting content through a private intake form does not automatically give us permission to publish it publicly unless the form or a separate release clearly states otherwise.

You may contact us at hello@thecurldiaries.blog with questions about previously granted content permissions. Removal may not always be possible for content already printed, distributed, archived, or incorporated into completed materials.

7. Cookies and Similar Technologies

We use cookies and similar technologies, such as pixels, tags, local storage, software development kits, and tracking links.

A cookie is a small file stored on your browser or device. Cookies can help websites remember preferences, keep services working, understand traffic, and measure advertising.

Necessary Cookies

These cookies support basic website functions, such as:

• Website security
• Fraud prevention
• Page navigation
• Form operation
• Shopping-cart functions
• Login sessions
• Saving privacy preferences
• Processing purchases

Because these cookies are required for the website to operate, they generally cannot be disabled through our consent tool.

Functional Cookies

These cookies may remember choices such as:

• Language
• Display settings
• Login preferences
• Form progress
• Video or media preferences

Rejecting these cookies may cause certain features to work differently.

Analytics Cookies

Analytics technologies help us understand:

• How many people visit the website
• Which pages they view
• How visitors found us
• Which quizzes or forms they complete
• Which links they click
• How the website performs
• Which content or campaigns lead to signups or purchases

We may use providers such as Google Analytics or analytics included with WordPress, Kit, Outgrow, Skool, Substack, or other platforms.

Advertising and Marketing Cookies

Advertising technologies may help us:

• Measure advertisement performance
• Understand whether an advertisement led to a visit, signup, trial, or purchase
• Avoid repeatedly showing the same advertisement
• Build or reach advertising audiences
• Deliver advertisements that may be more relevant

These technologies may be provided by companies such as Meta, Instagram, Facebook, TikTok, Google, YouTube, or other advertising and social-media platforms.

Some privacy laws may define certain advertising-related disclosures as “sharing,” “targeted advertising,” or a “sale” of personal information, even when no money is exchanged for your personal information.

We do not sell personal information to third parties for money. You may use our cookie settings or contact us to opt out of applicable targeted-advertising or data-sharing activities.

Embedded Content and Social Media

Our website may include embedded videos, social-media posts, widgets, buttons, or other content from services such as:

• YouTube
• Instagram
• TikTok
• Facebook
• Pinterest
• X or Threads

These services may collect information about your device and interaction with the embedded content, especially when you are logged into the applicable platform.

Their collection and use of information are controlled by their own privacy policies.

8. Your Cookie Choices

When available, you may use our cookie banner or privacy-preference tool to:

• Accept all cookies
• Reject nonessential cookies
• Choose cookie categories
• Change or withdraw your choices

You can also restrict cookies through your browser settings. Blocking cookies may prevent certain website functions, videos, forms, quizzes, logins, shopping features, or personalization from working properly.

Deleting browser cookies may also delete your saved consent choice, meaning the cookie banner could appear again.

Where legally required and technically supported, we may recognize browser-based opt-out signals such as Global Privacy Control.

9. How We Disclose Information

We may disclose information to service providers that help us operate the business, including providers for:

• Website hosting
• WordPress plugins and website management
• Email marketing
• Quizzes, surveys, and forms
• Memberships and communities
• Digital-product delivery
• Payment processing
• Customer support
• Appointment scheduling
• Cloud storage
• Analytics
• Advertising
• Social-media integrations
• Automation and customer relationship management
• Accounting, tax, legal, and professional services
• Fraud prevention, cybersecurity, and website protection

Depending on which services you use, these providers may include platforms such as WordPress, Kit, Outgrow, Skool, Substack, Stripe, PayPal, Google, YouTube, Meta, Instagram, Facebook, TikTok, or similar vendors.

These companies process information according to their own terms, privacy policies, and agreements with us.

We may also disclose information:

• When required by law, subpoena, court order, or legal process
• To investigate suspected fraud, abuse, or security issues
• To protect our rights, property, users, or the public
• In connection with a merger, financing, reorganization, sale, acquisition, or transfer of all or part of the business
• With your direction or consent

We do not disclose personal information merely so unrelated companies can send you their own direct marketing without your permission.

10. Affiliate Links and Product Recommendations

Some content may contain affiliate links. This means we may receive a commission or other benefit when you click a link or make a purchase, at no additional cost to you.

When you click an affiliate link, the retailer, affiliate network, or platform may use cookies or tracking technologies to attribute the visit or purchase.

Those third parties control their own information practices. Please review their privacy and cookie policies.

Compensation does not guarantee a positive recommendation. We aim to recommend products or services based on relevance, education, experience, or available evidence.

11. Legal Bases for International Visitors

Where laws such as the European Union or United Kingdom data-protection rules apply, we may process personal information under one or more of the following legal bases:

• Consent: You gave permission, such as for optional cookies or marketing.
• Contract: Processing is needed to provide a product, purchase, membership, or service you requested.
• Legitimate interests: Processing is reasonably needed to operate, protect, analyze, or improve our business, provided those interests are not overridden by your rights.
• Legal obligation: Processing is required to comply with applicable law.
• Legal claims: Processing is needed to establish, exercise, or defend legal rights.

Where we rely on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that lawfully occurred before consent was withdrawn.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:

• Provide services
• Maintain customer or membership accounts
• Keep purchase and tax records
• Complete transactions
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Meet legal, accounting, or reporting requirements

Retention periods vary based on the type of information and the service involved.

For example:

• Email information may remain until you unsubscribe or request deletion, subject to suppression records.
• Transaction records may be retained as required for tax, accounting, dispute, and legal purposes.
• Quiz or intake information may be retained while it remains useful for providing services, improving our materials, or maintaining customer records.
• Cookie retention depends on the specific cookie and provider.
• Backups may retain information for a limited period after deletion from active systems.

We may retain de-identified or aggregated information where it can no longer reasonably identify you.

13. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no website, email transmission, online storage system, or payment system can be guaranteed to be completely secure. You provide information online at your own risk.

You are responsible for keeping your passwords and account credentials private and for notifying the applicable service provider if you suspect unauthorized account access.

14. Your Privacy Rights

Depending on where you live and which laws apply, you may have the right to:

• Know whether we process your personal information
• Request access to personal information
• Request correction of inaccurate information
• Request deletion of information
• Obtain a portable copy of certain information
• Opt out of targeted advertising
• Opt out of the sale or sharing of personal information
• Withdraw consent
• Restrict or object to certain processing
• Appeal a decision involving a privacy request
• Not receive discriminatory treatment for exercising a privacy right

These rights are not absolute. Certain exceptions may apply, including where information must be retained for legal, security, transaction, accounting, fraud-prevention, or freedom-of-expression purposes.

How to Submit a Request

Email your request to:

hello@thecurldiaries.blog

Use the subject line:

Privacy Request

Please include:

• Your full name
• The email address connected to your account, purchase, quiz, or subscription
• The type of request
• Enough information for us to identify the applicable records

We may need to verify your identity before completing a request. We will only request information reasonably necessary for verification.

An authorized agent may submit a request where permitted by law. We may require proof of authorization and identity verification.

To appeal a privacy-request decision, email hello@thecurldiaries.blog with the subject line Privacy Appeal and explain the decision you want reviewed.

15. California Privacy Notice

This section applies only where California privacy law applies to our business and the person making the request.

Depending on your interactions, we may collect the following categories of personal information:

• Identifiers, such as name, email address, IP address, or account identifier
• Customer-record information, such as contact or billing information
• Commercial information, such as purchase, subscription, or product-interest history
• Internet or electronic activity, such as browsing, clicks, quiz activity, and ad interactions
• Approximate geolocation
• Audio, visual, or similar information that you submit
• Professional or employment-related information, when voluntarily provided
• Inferences about interests, preferences, or likely hair-care needs
• Information that may qualify as sensitive when voluntarily submitted

We collect these categories from you, your device, service providers, advertising partners, social platforms, and business partners.

We use and disclose them for the business purposes described in this policy.

We do not sell personal information for money. Some advertising and analytics activities may be considered “sharing” under California law.

Where required, California residents may opt out by:

• Selecting “Reject Nonessential” or disabling marketing cookies in our cookie tool
• Using a recognized Global Privacy Control signal
• Emailing hello@thecurldiaries.blog with the subject line Do Not Sell or Share

We do not knowingly sell or share the personal information of consumers under 16.

16. Virginia and Other U.S. State Privacy Rights

Residents of Virginia and certain other states may have rights to access, correct, delete, or obtain a copy of personal data and to opt out of:

• Targeted advertising
• The sale of personal data
• Certain profiling with legal or similarly significant effects

Where applicable, requests may be submitted to hello@thecurldiaries.blog.

You may appeal a denied request by emailing the same address with the subject line Privacy Appeal.

Some state privacy laws apply only after a business reaches specific legal thresholds. Nothing in this section represents that every state privacy law necessarily applies to our business. We may still honor reasonable privacy requests voluntarily when practical.

17. Children’s Privacy

Our website, products, quizzes, communities, email lists, and services are intended for a general audience and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13 without legally required parental consent.

A person under 13 should not:

• Submit a form or quiz
• Join an email list
• Create an account
• Purchase a product
• Join a paid community
• Submit photographs or other personal information

If you believe a child under 13 has provided personal information to us, contact hello@thecurldiaries.blog so we can review and delete the information where appropriate.

Users under 18 should use our services only with the involvement and permission of a parent or legal guardian, particularly when making purchases or submitting photographs.

18. International Data Transfers

We are based in the United States.

If you access our website from another country, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Those countries may have privacy laws that differ from the laws where you live. Where required, we and our service providers may use legally recognized safeguards for international transfers.

19. Third-Party Websites and Services

Our website may link to websites, platforms, stores, communities, social-media pages, or services that we do not control.

This policy does not govern those third parties. We are not responsible for their privacy, security, content, or data practices.

Review the privacy policy of a third-party service before submitting information or making a purchase.

20. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is not one universally accepted industry response to these signals, our website may not respond to traditional Do Not Track signals.

Where legally required and technically supported, we may recognize opt-out preference signals such as Global Privacy Control.

21. Changes to This Policy

We may update this Privacy and Cookie Policy to reflect changes to:

• Our website
• Our services
• Our tools or vendors
• Our advertising practices
• Applicable law
• Our business operations

When we make changes, we will update the “Last Updated” date at the top of this page.

Material changes may also be communicated through the website, email, a community announcement, or another reasonable method.

Your continued use of the website after an updated policy becomes effective means the updated policy will apply to future interactions, subject to any consent required by law.

22. Contact Us

For questions, privacy requests, cookie concerns, or complaints, contact:

BHJ Media LLC / BigHeadJustice
2807 N Parham Rd STE 320 #5863
Henrico, VA 23294
United States

Email: hello@thecurldiaries.blog
Website: BigHeadJustice.com